Posting Estimate System

背景

The posting estimates required confirmation of multiple conditions, such as the distribution area, paper size, and the type of residence (single-family homes, apartments, or condominiums). This led to back-and-forth communication via phone or email between the client and the posting company, resulting in delays in receiving estimates.

Due to the inability to respond quickly to inquiries outside of business hours, there was a risk of missing out on order opportunities, which created a demand for a system that allows users to input conditions and check prices themselves.

取り組み

We designed an input screen that allows users to select conditions without confusion, along with a system for automatic calculations and sending estimates that reduces the workload for the estimate staff.

• Cost estimation based on distribution area, paper size, and housing type
• Display of distribution area linked with Google Maps
• Creation and sending of estimates
• Automatic calculation of flyer delivery deadlines from the desired distribution date
• 24/7 estimate acceptance available from the website

進め方

We organized the conditions and calculation rules checked during the estimation process into a sequential input flow for users to select. The area is linked with Google Maps, allowing for visual confirmation of the selected location. The system is structured to complete the sending of estimates and delivery deadline notifications within itself.

成果

• Reduction of phone response time for estimate requests
• Reduction of work time for creating estimates
• Acceptance of cost estimates even outside of business hours
• Clear confirmation of distribution areas through map display
• Automatic guidance of delivery deadlines to reduce the burden of confirmation for users